Ticket Refund Policy
All sales are final within 21 days of the show date. No refunds or exchanges within 21 days.
All Tickets / Vouchers are automatically emailed. Upon request, they may be mailed to you for an additional fee.
Tickets / vouchers / e-tickets may be sent, per your request, more than 21 days before your show date. Certain special offers may be a final sale at the time of the purchase.
For e-tickets: If you have a spam blocker installed on your computer, please add @drbillthomas.org as an approved sender.
If you need to make a change or have any questions, please email firstname.lastname@example.org. Hours are Monday through Saturday 8:30 AM to 6:00 PM ET. Fees may apply.
Precisely at the beginning of show time, the theatre doors will close. Please make an effort to enter the theatre without disruption. There will be no refunds for late arrivals. Guests are invited to arrive 45 minutes prior to your scheduled show time.
Guests are encouraged to leave packages and containers in their vehicles. For your safety, Theatres reserve the right to inspect anything brought onto the premises. The use of laser pointers is also prohibited.
All sales are final within 21 days show date. No refunds, transfers or exchanges.